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TL-MR6400 disconnected many times per day

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TL-MR6400 disconnected many times per day

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
TL-MR6400 disconnected many times per day
TL-MR6400 disconnected many times per day
2020-07-01 07:21:56 - last edited 2020-07-01 07:58:35
Model: TL-MR6400  
Hardware Version: V4
Firmware Version: 1.10.0 0.9.1 v0001.0 Build 190521 Rel.38696n

Model: TL-MR6400

Hardware Version: V4

Firmware Version: 1.10.0 0.9.1 v0001.0 Build 190521 Rel.38696n

Hi everybody,

 

My Internet left many times per day on my TL-MR6400 v4, just bought....

 

When the problem happened, all lights of the modem are on.

 

I saw many users have same problem with different models of 4G modem. I saw answers given by tp-link staff.

 

So I create a manual apn profile, set manual dns servers on dhcp menu (8.8.8.8 and 8.8.4.4), check 4G connection with my phone but the problem is persistent.

 

 

Nothing appears in the system log, all steps indicate "pass" in diagnostic menu...

 
 

So I need to reboot the modem and it works again. So please help

 

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2 Reply
Re:TL-MR6400 disconnected many times per day
2020-11-01 23:29:52

@vaivi I HAVE SAME PROBLES WITH THE DAME V4 DEVICE 

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#2
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Re:TL-MR6400 disconnected many times per day
2020-11-06 07:07:19

@goddystone @vaivi 

Good day,

Thank you very much for your time and patience.

Sorry for the delay.

May I know where are you located and who is your internet service provider?

Did both Ethernet and wireless connection have the same issue?

When the connection lost, have you ever noticed the LTE band changed as well on the advanced>status page?

Have you tried to update the beta firmware which could manual select the LTE band?

 

Thanks a lot.

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