Homecare not activated in new AX50
I logged into the Cloud account, but when I open Homecare Antivirus, all I see is the download the Tether app screen.
How canI activate the HomeCare on the AX50?
thanks
Rob
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Hello, the Homecare feature can only be enabled or activated via the Tether app, so please download and install the Tether app on your phone first and check if you can activate it.
BTW, please ensure your AX50 is running the latest firmware.
- Copy Link
- Report Inappropriate Content
Thanks for replying,
In HomeCare Tether app
I see antivirus, parental control and Qos.
on antivirus I see 4 days. what does that mean?
how can I see when it is activated or how long the license works?
there are only 3 things to set on of off. is that all?
no further monitoring or tweaking possible?
kind regards
- Copy Link
- Report Inappropriate Content
Hi, 4 days means you enabled the Antivirus for 4 days up to now. And the Homecare is currently free for you.
Yes, the Homecare feature includes: Parental Controls, Antivirus, and QoS.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 889
Replies: 4
Voters 0
No one has voted for it yet.