Password not recognized AC2200 Deco M9 Plus

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Password not recognized AC2200 Deco M9 Plus

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Password not recognized AC2200 Deco M9 Plus
Password not recognized AC2200 Deco M9 Plus
2020-04-29 13:44:53

Hi,

 

I have installed the Deco M9 Plus, but when I want to log on on the network on other devices, it tells me that my password is wrong - which is not the case.

Now I am wondering if I did something wrong dring installation.

 

I have a modem - attached to that a router - and attached to that I have installed the Deco.

Also chosen the access point modus since I thought that was required. However also switched back again to the regular modus and got the same error message.

 

Any ideas please on how I can solve this (have already done the reset without success)

 

Thanks!

Sanja

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Re:Password not recognized AC2200 Deco M9 Plus
2020-05-16 06:52:30

@Sanja_B 

Have you configured the same Wi-Fi name and password on the Deco as your router? If so, please try to go to the Deco app, then click on More>Wi-Fi, and try to change the wireless name and password to be a brand new one, then connect your phone to the new Wi-Fi name and check if you can connect successfully or not.


What're the devices that can't connect to the Deco's Wi-Fi and report password is wrong?
Do all of your clients have this problem?

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