Wireless Adapter TX3000E AX3000 drop connection

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Wireless Adapter TX3000E AX3000 drop connection

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Wireless Adapter TX3000E AX3000 drop connection
Wireless Adapter TX3000E AX3000 drop connection
2020-04-01 06:18:52 - last edited 2021-01-22 10:08:36
Model: Adapter  
Hardware Version:
Firmware Version:

My newly bought wireless adapter Archer TX3000E AX3000,  it always drop connection, no matter what settings changed and also re-installed the intel driver or updated to new version driver but same things happend.

 

Anyone had such issue and what solution does you guys did to fixed this issue. Please share. Thanks

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#1
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1 Accepted Solution
Re:Wireless Adapter TX3000E AX3000 drop connection-Solution
2021-01-22 10:08:31 - last edited 2021-01-22 10:08:36

@diablo80 

 

Hello all, sorry for respond late.

 

Is the computer a Windows 10? You can try this latest driver and see if it helps:
https://downloadcenter.intel.com/download/30112/Windows-10-Wi-Fi-Drivers-for-Intel-Wireless-Adapters


Please remove all the drivers for this adapter on the computer, install the above driver manually: https://www.tp-link.com/support/faq/920/.


BTW, you may run a Wi-Fi analyzer on the PC to verify which channel is busy and which is clear for the 5G and 2.4G network, then choose a clear channel on the router, change the 2.4G channel width to 20MHz, and 5G to 40MHz on the AX50, then reboot both the router and the PC to confirm.

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#17
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17 Reply
Re:Wireless Adapter TX3000E AX3000 drop connection
2020-04-02 08:00:56

@kinAA 

We will do some troubleshooting first and try to fix it.

 

How often does it happen? How do you make it back to work?

What about the wireless signal strength? How far away does it from the main router?

What about other wireless devices? Do they have the same issue?

 

Try to customize the wireless settings of the main router, like the wireless channel and channel width. For 2.4GHz, use channel 1, 6 or 11, channel width as 20MHz; for 5GHz, use channel 36, 40 or 44, channel width as 40MHz.

 

Try to reinstall the driver from the official website. 

 

Besides, try to change another slot or another computer to do a comparative analysis. Below is an instruction you can refer to as well.
https://www.tp-link.com/support/faq/2241/

Have a great day.

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#2
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Re:Wireless Adapter TX3000E AX3000 drop connection
2020-04-02 13:42:37

@Stella.Q 

 

How often does it happen? 30 - 45 Minitues 

How do you make it back to work? sometime will auto re-connect to 5Ghz, sometime need connect manually

What about the wireless signal strength? full bar

How far away does it from the main router? 5 meter

What about other wireless devices? Other device don't have this issue and also my previous old adapter also no this issue

Do they have the same issue? they had no this issue and also my previous old adapter also no this issue

 

 

Try to customize the wireless settings of the main router, like the wireless channel and channel width. For 2.4GHz, use channel 1, 6 or 11, channel width as 20MHz; for 5GHz, use channel 36, 40 or 44, channel width as 40MHz. 

Will try this

 

 

Try to reinstall the driver from the official website. Already tried this a few times

 

Besides, try to change another slot or another computer to do a comparative analysis. Below is an instruction you can refer to as well. Will try this

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#3
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Re:Wireless Adapter TX3000E AX3000 drop connection
2020-04-07 05:14:44

hi @Stella.Q ,

 

Any update on the troubleshooting ?

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#4
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Re:Wireless Adapter TX3000E AX3000 drop connection
2020-04-15 14:08:54

@kinAA 

 

My ARCHER TX3000E arrived today. Installed drivers, but no icons or programs appear on my desktop anywhere.

 

Is it because Window10 detected new hardware and installed drivers before I had chance to install drivers from CD.

Anyway, I then run CD and installed both drivers, but still no sign of icons on task bar.

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#5
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Re:Wireless Adapter TX3000E AX3000 drop connection
2020-04-16 01:44:49

@Midori 

 

 

Go to Change Adapter Option, the icon should appear there.

 

Please try to change to another slot.

 

Anyway, i am download the driver from Tp link website.

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#6
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Re:Wireless Adapter TX3000E AX3000 drop connection
2020-04-16 08:19:27

@kinAA 

 

I follwed that and reduced Adaptor Priority, but there is no difference.

 

I am not saying the BT and WiFi adaptors do not work. They both seem to work fine.

I completed installation using TP-Link  CD  Autorun facility. (there were no errors).

However when I inspect Drivers in Device Manager there are no "TP-Link" drivers. All the BT & BWiFi drivers are standard "Microsoft Intel" drivers.

 

I download latest TP-Ling drivers for this device, but when I click update drivers the standard message "you have the latest drivers" always pops up.

 

I am surprised there is no bespoke user "Windows Application" installed by TP-Lin, which makes me think TP-Link drivers have not been installed.

But as I said, my desktop was without WiFFi and BT before, and now it is working fine !

 

Latest MS "Windows10 Professional 64" installed.

 

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#7
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Re:Wireless Adapter TX3000E AX3000 drop connection
2020-04-29 18:59:19

hi @kinAA 

 

Any solution for TX3000E?

i have exactly same problem with your case.

it randomly disconnect from 5GHZ network and sometime cannot connect back.

connection to 2.4GHZ network more stable but not smooth during gaming.

 

my router is D-link DIR850L provides by ISP unifi.

 

 

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#8
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Re:Wireless Adapter TX3000E AX3000 drop connection
2020-04-30 05:21:36

hi @johnnypoh ,

 

i change my router D-link DIR850L to Router with AX series (WiFi 6) and tested a few week.

Right now, i don't had any disconnected issue,every things smooth included Gaming, no matter connected to 2.4 or 5.

 

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#9
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Re:Wireless Adapter TX3000E AX3000 drop connection
2020-04-30 19:31:10

@Stella.Q 

 

Hi I have exactly this issue. I'm surprised to see another thread that describes exactly my problem so recent. I hope you or someone can help.


 

How often does it happen? Every hour or so
How do you make it back to work? I just click on connect

What about the wireless signal strength? Full bars
How far away does it from the main router? There is a wall but maybe just 4 metres

What about other wireless devices? Do they have the same issue? iPad recently started disconnecting, but I don't often use so not sure on frequency. Made be related

 

"Try to customize the wireless settings of the main router, like the wireless channel and channel width. For 2.4GHz, use channel 1, 6 or 11, channel width as 20MHz; for 5GHz, use channel 36, 40 or 44, channel width as 40MHz."

I've tried this, didn't help.

Any other suggestions? I've tried contacting support on this site but every time is submit there is an error...

Thanks,

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#10
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Re:Wireless Adapter TX3000E AX3000 drop connection
2020-05-12 20:25:13 - last edited 2020-05-12 22:03:59

@kinAA Having the same problem here. Just purchased and can't get it working either. Doesn't connect, or connects for a few minutes and then drops and doesn't recognise the card. 

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#11
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