Internet LED Is OFF

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Internet LED Is OFF

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Internet LED Is OFF
Internet LED Is OFF
2020-02-16 20:53:20 - last edited 2020-07-07 03:03:31
Model: TD-W8961N  
Hardware Version: V3
Firmware Version: 2185699010275

Hello, I have a problem with my TP LINK Router all LED lights are on except The internet One ( that symbols The Earth) , I can connect to my wifi but there isn't no connection running , please help me fix my problem and Thanks

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3 Reply
Re:Internet LED Is OFF
2020-02-17 07:54:59 - last edited 2020-07-07 03:03:31

@Standup 

 

Hello, the internet LED off means that there is no internet access, that is why you failed to get internet from it. 

 

May I know have you ever set it up with the username and password from the ISP? If not, please log into the web UI of the main router and go to quick setup to configure it. 

 

May it help. 

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Re:Internet LED Is OFF
2020-07-06 19:22:27 - last edited 2020-07-07 03:03:31

@Kevin_Z 

I have the same problem although I did enter the ISP username and password through the web interface

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#3
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Re:Internet LED Is OFF
2021-04-12 16:33:13

@GAbouelseoud I have the same problem, all other lights are on except the internet one and I have signed in 

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#4
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