Ezviz configuring wifi

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Ezviz configuring wifi

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Ezviz configuring wifi
Ezviz configuring wifi
2019-09-22 08:34:23
Model: Archer A10  
Hardware Version: V4
Firmware Version:

I get an error when i am trying to link an ezviz camera to the network

 

configurwtion failed

 

ezviz has the following on their website but i dont know how to fix

 

Please check the following settings below:

1) Check the frequency band on your router to ensure that it allows 2.4 GHz network mode transmission.

2) Ensure that your mobile phone is on the WiFi and ensure that the WiFi network is active and functional

3) Check the network condition:

•Make sure your network has no firewall and no other limit.

•Ensure the router can distribute IP address to your device or disable the static IP setting (DHCP is enabled by default on all EZVIZ devices).

 

4) Reset your camera; ensure that your device is in ready mode or Wi-Fi configuration mode > then use the EZVIZ mobile app for device Wi-Fi configuration.

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#1
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10 Reply
Re:Ezviz configuring wifi
2019-09-23 03:29:05

@Gerard69 

 

The Archer A10 is a dual band router, it supports 2.4GHz and 5GHz both. 

 

The DHCP server on the Archer A10 is enabled by default; you can verify whether your smart phone can access internet from the wifi. 

 

Besides, as the instruction on their website, you can factory reset the camera and reconnect it to the wifi network.

 

Or you can give it a call to their tech suppport cause they are more familiar with their products. 

 

Good day. 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#2
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Re:Ezviz configuring wifi
2019-09-27 02:52:53 - last edited 2019-09-27 02:55:20

@Kevin_Z hi kevin, i tried to collect ezviz c2c mini cam to a tp link router ( Archer VR1200v). but its fail to connect, it looks like Archer VR1200v setting are blocking ezviz c2c mini ip cam. another brand router can connect with the ip cam. but only Archer VR1200v no able to connect it. tq  

are that possible you help with this case? 

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#3
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Re:Ezviz configuring wifi
2019-10-10 06:13:31

@kenny_wong 

 

Can it detect the TP-Link wifi? Is there any error message if it cannot connect  to the 2.4GHz? 

 

What about other devices? Are they working properly? 

 

Try to change the wireless settings of the 2.4GHz, like channel, wifi name and security type. 

 

Good day. 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#4
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Re:Ezviz configuring wifi
2019-10-10 07:50:55

@Kevin_Z hi, the ip cam able to detect the wifi SSID but not able to connect it. only for modern (AC1200 Wireless Dual Band Gigabit VoIP VDSL/ADSL Modem Router ( TM VDSL modem ))which currently supply by TM . anothers modem able to connect.tried to change the wireless settings of the 2.4GHz, like channel, wifi name and security type.  

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#5
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Re:Ezviz configuring wifi
2020-01-09 01:04:45
hi, I faced same problems like you, same device, same model, it happens when TM upgrading their device. Have you solved the problems with any configuration or any solution?
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#6
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Re:Ezviz configuring wifi
2020-01-09 05:33:34

@knizam 

 

Hi, have you ever tried the troubleshooting methods mentioned on the first post? 

 

Is there any suggestion given by the tech support of camera? 

 

Good day. 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#7
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Re:Ezviz configuring wifi
2020-06-03 20:30:50 - last edited 2020-06-03 20:32:14

@Gerard69 i have the same issue. my camera was working.... then changed routers to tp link and all of a sudden my camera doesn't want to work..

 

i thought i can through the camera in the dustbin ! 

 

what would the problem be on the tp-link??? i have the TP-link AC750 now. it does broadcast the 2.4mhz and that is where i'm connected to with my phone and the device see the same wifi.... it runs and all of sudden stops at 90%. 

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#8
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Re:Ezviz configuring wifi
2020-11-30 07:55:51

@ Gerard69 Hi, has anyone found a solution? i can or not get connected to wifi with my new c3x .. but can well but c1c

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#9
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Re:Ezviz configuring wifi
2020-12-01 08:53:21

@Mic85 

 

Hello, are you using the same Ezviz camera? What is the model number of it? 

 

Have you confirmed the info we have suggested above?

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#10
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Re:Ezviz configuring wifi
2021-04-13 14:06:03

@Gerard69 had this issue after moving from a cisco/linksys e1200 to tplink ax3200, the solution was fully removing my ezviz camera entries from the app then retrying setup. 

 

i had 5ghz disabled during the setup process too & re-enabled it once completed.

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