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No wired internet connection

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No wired internet connection

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Rocksteady

2019-09-21 01:26:58

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Registered: 2019-09-20

No wired internet connection

2019-09-21 01:26:58

Model: Deco M9 Plus

Hardware Version: V1

Firmware Version: 1.2.8

Hi there,

I'm unable to get internet connection when I connect my laptop to deco M9 plus but I still able to get the internet through WiFi connection. I notice there are no default gateway IP but autoconfiguration ipv4 generated when I try to find the problem. May I know is the deco M9 plus does not support cabled connection or is it something wrong with my deco unit? I can play my IPTV as well but just unable to get internet connection while using cable directly plugged into deco unit.

2 Reply

Rocksteady

LV1

2019-09-23 09:53:54

Posts: 4

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Registered: 2019-09-20

Re:No wired internet connection

2019-09-23 09:53:54

Anyone can help me with this issue? I need to have wired connection so that I'm able to connect with my CCTV.

Kevin_Z

2019-09-24 08:36:35 - last edited 2019-09-24 08:38:36

Posts: 21545

Helpful: 5004

Solutions: 2536

Stories: 21

Registered: 2018-12-24

Re:No wired internet connection

2019-09-24 08:36:35 - last edited 2019-09-24 08:38:36

@Rocksteady

Hello, replied to you on another thread. Please see below:

https://community.tp-link.com/en/home/forum/topic/160297?replyId=358266

You can give it a go as the instructions mentioned.

Besides, the Deco M9 plus supports ethernet connection, so please be assured of it.

Any updates, please let us know.

Good day.

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No wired internet connection

No wired internet connection

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