@newbuilder Actually, if i save it to e.g. "downloads", the router doesn't recognise it. Saving it gives it a new name. What i do is right click the actual download, then copy ... and paste it into a folder [that i have created in "Pictures"]. When i'm in the router via a browser, i upload the file from within that folder.  When in the router i click Advanced, then System Tools [bottom left] then Firmware Upgrade.

@Sunshine I have an Archer MR600 v1 with firmware version 1.2.0 0.9.1 v0001.0 Build 200511 Rel.44954n but I still have issues in reading the first pages of the SMS but the issue seems to be happening from time to time. In the screenshots below it can be seen that the first page is empty while the messages appears to be 77 and the fourth page is not empty as per second image.

@M7sthlm  Have you tried asking support.uk@tp-link.com for help?

Hi, I also happen to not see the sms received. I attach screenshots with firmware version. Thanks

Can tp link provide an official solution, and not a beta version with a old version number that we are supposed to beg by email ????

Looks like your interface has a bug, maybe due to special chars or other thing that I'm sure you could easily reproduce and fix !

Well, what do you know!

Updated the firmware to v1.19.0.0.9.1 which was quick and simple and now I can see the SMS messages!  At last :)

@Sunshine

I have the same problem on Archer MR600
- Firmaware version: 1.2.0 0.9.1 v0001.0 Build 200511 Rel.44954n

- Hardware version: Archer MR600 v1 00000001

My messages are not showing up, even though the inbox icon shows I have unreaded messages.

Would really appreciate some help, thank you.

Best,
Alex.

Hello @Sunshine,

Sunshine wrote

@Chris1971 

Good day,

For the SMS issue, we had the beta firmware for Archer MR600 V1 and Archer MR200(EU) V4 with firmware 200526.

So if anyone who had the SMS issue with the two models, please send an email to support@tp-link.com with subject [Forum ID 170892] problem seeing received SMS messages or @ me here;

 

For other models, please provide us with the following details so that we would like to forward your case to our senior engineers:

1. What is the model number of your device?
2. How about the hardware and firmware version?
3. If the SIM card was put into the smartphone, did SMS work well all the time?
4. Can you see any message under basic>network map>message? How about under advanced>SMS> inbox?---pictures attached would be highly appreciated;
5. Could reset temporarily fix the issue?

Thanks a lot for your understanding and support.

I have the same problem on Archer MR600
- Firmaware version: 1.2.0 0.9.1 v0001.0 Build 200511 Rel.44954n

- Hardware version: Archer MR600 v1 00000001

My messages are not showing up, even though the inbox icon shows I have unreaded messages.

Would really appreciate some help, thank you.

Best,
Alex.

@Sunshine Hi, 

Firmware Version: 1.3.0 0.9.1 v0001.0 Build 210608 RC.66100n

Hardware Version: Archer MR600 v1 00000001

The problem still persists, I didnt have the issue with the beta firmware though.

Tahnkyou