MR600 - problem seeing received sms messages
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
I can't see my recieved sms messages in the admininistration interface even though everything else works fine.
I can see that I have recieved messages both on the Basic overview page as well as looking at the number of pages that should be availible in the Advanced->SMS->Inbox page (it displays that there are 2 pages of incoming messages but the list is completely empty). See my attached screenshots.
The Outbox and Drafts pages work fine though and display the correct messages supposed to be there as well as the correct number of pages. Also sending SMS messages from the router to my phone get throgh perfeclty fine.
In the Advanced->System tools->System Log I can see that I really recieve SMS messages. It displays for example: "USER: Receive a new gw sms and save it successfully." It also displays "ERROR: New sms count is 13."
So it seems to be some kind of bug concering just the Inbox page which is quite annoying since I need to see SMS messages to see what my provides tells me about my 4G usage status/tariffs etc.
Please advice.
Best regards,
M
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
@Mark948579 Thanks, I will give that one a try. Funnily enough 4G+ appeared as my network coverage with one Beta Firmware, then returned to 4G with another version
- Copy Link
- Report Inappropriate Content
This firmware is the latest beta firmware, you can install to test its performance.
The date July 2nd, it is just a date we edit it, which is not related to the time of the beta firmware.
- Copy Link
- Report Inappropriate Content
You can try to factory reset the router, but please notice that all the messages will be deleted after resetting.
If you still want to reset it, after resetting, you can try to send messages and check if you can see all messages (both old and new messages) in the Basic tab.
- Copy Link
- Report Inappropriate Content
Hello i'm new of this forums, i red a lot about beta firmwares in last month, to fix my persistent problem with invisible SMS, i haven't found a definitive solution with any of beta firmwares and now i installed the latest official release and the problem is still there.
I just rebooted and hard resetted my MR600 and trying to make my operator send me messages, they are still invisible.
In my logs i have errors such this (just for one sms received):
| 1 | 2020-07-20 12:45:26 | 4G | Information | USER: Receive a long gw sms and save it successfully. |
| 2 | 2020-07-20 12:45:26 | 4G | Information | ERROR: New sms count is 1 |
| 3 | 2020-07-20 12:45:25 | 4G | Information | ERROR: Delete raw success. |
| 4 | 2020-07-20 12:45:25 | 4G | Information | ERROR: Insert raw success. |
| 5 | 2020-07-20 12:45:25 | 4G | Information | ERROR: Found common received char: 0x40 |
| 6 | 2020-07-20 12:45:25 | 4G | Information | ERROR: Found common received char: 0x45 |
| 7 | 2020-07-20 12:45:25 | 4G | Information | ERROR: Found common received char: 0x52 |
| 8 | 2020-07-20 12:45:25 | 4G | Information | ERROR: Found common received char: 0x54 |
| 9 | 2020-07-20 12:45:25 | 4G | Information | ERROR: Found common received char: 0x44 |
| 10 | 2020-07-20 12:45:25 | 4G | Information | ERROR: Found common received char: 0x4e |
| 11 | 2020-07-20 12:45:25 | 4G | Information | ERROR: Found common received char: 0x49 |
| 12 | 2020-07-20 12:45:25 | 4G | Information | ERROR: Found common received char: 0x57 |
| 13 | 2020-07-20 12:45:22 | 4G | Information | ERROR: Insert raw success. |
| 14 | 2020-07-20 12:45:22 | 4G | Information | ERROR: Found common received char: 0x40 |
| 15 | 2020-07-20 12:45:22 | 4G | Information | ERROR: Found common received char: 0x45 |
| 16 | 2020-07-20 12:45:22 | 4G | Information | ERROR: Found common received char: 0x52 |
| 17 | 2020-07-20 12:45:22 | 4G | Information | ERROR: Found common received char: 0x54 |
| 18 | 2020-07-20 12:45:22 | 4G | Information | ERROR: Found common received char: 0x44 |
| 19 | 2020-07-20 12:45:22 | 4G | Information | ERROR: Found common received char: 0x4e |
| 20 | 2020-07-20 12:45:22 | 4G | Information | ERROR: Found common received char: 0x49 |
| 21 | 2020-07-20 12:45:22 | 4G | Information | ERROR: Found common received char: 0x57 |
| 22 | 2020-07-20 12:45:22 | 4G | Information | ERROR: Insert raw success. |
| 23 | 2020-07-20 12:45:22 | 4G | Information | ERROR: Found common received char: 0x40 |
| 24 | 2020-07-20 12:45:22 | 4G | Information | ERROR: Found common received char: 0x45 |
| 25 | 2020-07-20 12:45:22 | 4G | Information | ERROR: Found common received char: 0x52 |
| 26 | 2020-07-20 12:45:22 | 4G | Information | ERROR: Found common received char: 0x54 |
| 27 | 2020-07-20 12:45:22 | 4G | Information | ERROR: Found common received char: 0x44 |
| 28 | 2020-07-20 12:45:22 | 4G | Information | ERROR: Found common received char: 0x4e |
| 29 | 2020-07-20 12:45:22 | 4G | Information | ERROR: Found common received char: 0x49 |
| 30 | 2020-07-20 12:45:22 | 4G | Information | ERROR: Found common received char: 0x57 |
I'm running 1.2.0 0.9.1 v0001.0 Build 200511 Rel.44954n
Any help really appreciated.
- Copy Link
- Report Inappropriate Content
Sunshine wrote
This firmware is the latest beta firmware, you can install to test its performance.
The date July 2nd, it is just a date we edit it, which is not related to the time of the beta firmware.
Unfortunately, this doesn't have 4G band selection available on a previous beta build. Will this ever get into the official build? Seem, either we have to live with SMS bug or without 4G band selection.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
@M7sthlm Bought an MR600 three days ago. Very pleased with its performance BUT same problem of viewing received text messages, even after the most recent firmware update. Reading the messages on this forum it seems this problem has been evident for many months yet TP has yet to include a fix in the firmware updates. Users need this feature for receiving texts from their ISPs. Come on TP Link get it fixed.
- Copy Link
- Report Inappropriate Content
Me too.
Last firmware, same problem.
I'm waiting for an official firmware that allows bands choice and SMS view.
- Copy Link
- Report Inappropriate Content
Same issue for me too.
Grateful if you could resolve this issue (4G + SMS) for all us customers posting here.
Thanks in advance.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 2
Views: 56416
Replies: 197
Voters 1
