MR600 - problem seeing received sms messages

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MR600 - problem seeing received sms messages

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184 Reply
Re:MR600 - problem seeing received sms messages
2020-03-07 15:04:07

@Eric_c 

 

Same problem from 4 months .. Thinking to replace now...

 

 

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#64
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Re:MR600 - problem seeing received sms messages
2020-03-09 13:44:26

Can we have an ETA about the next firmware release or just an update saying TP-Link won't fix the issue? If that's the case, can you consider open sourcing the firware so the community can fix it?

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#65
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Re:MR600 - problem seeing received sms messages
2020-03-10 19:51:30

@Kevin_Z 

 

 

hi seems that i can't see my sms also just brought mr600 this month and yesterday it was working perfectly, tried to look for the beta firmware to have it fixed but could not locate it.

 

 

 

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#66
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Re:MR600 - problem seeing received sms messages
2020-03-10 23:43:03

After initially reporting the new firmware has worked, I am still on the test firmware and SMS are still non readable. I have 9 I cant access. Please fix this as a formal firmware soon. The fact this is a very recent router with seemingly very little in terms of support i will be going o the trading standards council and wriing reviews where ever I can. Past the initial engagement there has been LITTLE in the way of meaningful feedback to this issue.

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#67
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Re:MR600 - problem seeing received sms messages
2020-03-11 08:36:26 - last edited 2020-03-11 10:19:28

@xparx 

 

I updated the download link of the beta firmware on my previous reply. 

 

You can give it a go, if still the same, please let us know.

 

And for others who have the same issue after installed the firmware, please let me know also. We are working on it now with our rd colleagues. 

 

 

 

 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#68
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Re:MR600 - problem seeing received sms messages
2020-03-11 09:43:04

Thanks @Kevin_Z you have missed my first question, asking for an ETA for the release of the firmware with the fix. I understand it's been in beta for several months now, and surely, given the number of users affected your QA team should be able to reproduce the issue and qualify the fixed version to release an official built to all the affected users. Those routers are all new and still under warranty, so it's only fair to expect a reasonable turnaround time for defect fixes that affect functionallity that is advertised in the functional specs.

 

Looking forward to hearing from you, and hopefuly to see a release in the coming weeks.

 

Thanks

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#69
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Re:MR600 - problem seeing received sms messages
2020-03-11 09:55:43 - last edited 2020-03-11 10:02:23

@Kevin_Z 

 

What I can find the latest beta is Archer_MR600v1_1.1.0_0.9.1_[191017-rel39388]_up_boot_2019-10-17_11.06.05

I have been running this version for some time and I can confirm it does not fix the issue.

 

I can also confirm that the previously presented workaround works for this version and should contain enough hints to what the source of the problem might be.

It looks like it happens for me when the "Phone number" field contains non-ascii characters, such as "Tandläkaren" (the dentist, in swedish)

 

This can be confirmed by running this code in the browser console.

decodeURIComponent(escape("Tandläkaren"))

 

You can find this code in in a crash site your javascript source that is the reason messages are not appearing. 

decodeURIComponent(escape(a.stringify(t)))
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#70
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Re:MR600 - problem seeing received sms messages
2020-03-11 10:21:50

@Voxar @mowglibook 

 

Thanks for your feedback. The ETA of the official firmware is still unsure yet. 

 

As for this issue, we have informed our RD colleagues. And we will keep in touch with them. Any updates, we will let you know immediately. 

 

Good day. 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#71
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Re:MR600 - problem seeing received sms messages
2020-03-11 22:19:27
Hi Kevin_Z can you attach the latest Beta Firmware fix to cover the issue with failure to display messages, despite the quantity of messages showing. The last fix worked for several weeks, then suddenly stopped again. Can you also let me know if the latest Beta firmware requires a factory reset like the last one. jwpaiano
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#72
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Re:MR600 - problem seeing received sms messages
2020-03-13 09:58:20

@jwpiano 

 

Hello, below is the download link of the firmware which aims to solve the inbox issue.

https://static.tp-link.com/2019/201911/20191127/Beta FW for Archer MR600-Inbox Issue.zip 

 

And after you installed the beta firmware, please hard reset the MR600 and then take some time to test its performance. 

 

If it does not work, please tell us the following info: ISP, Screenshots of the inbox and status page. 

 

Good day. 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#73
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