Deco M5 no internet after upgrade firmware 1.3.6
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After upgrade to this firmware,my deco m5 no internet, test speed using Speedtest app at hp result almost 0mbps: try to reboot deco and internet ok for few minute after that down again .Few thing been done:
1) restart deco- ok for few minute then down
2) reset and reinstall again. Same ok few minute then down again
3) change sub/slave deco to become main deco. Same as 1&2
4) changes Qos to std and of antivirus. Same result.
5) disable ipv6, same result
Pls help me to advice how to resolve this issue, just use this unit 2 weeks ago.
thanks
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First, for your information, the 1.3.6 is not the official firmware, while is an internal firmware need to be tested which has released publicly for a small part of Deco users.
Back to your case, try to downgrade the firmware to 1.3.1 which is the official one.
https://www.tp-link.com/support/download/deco-m5/v2/#Firmware
You can use the web UI to degrade the firmware.
After that, please verify its stability.
Any updates, please let us know.
Good day.
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Hello, below is the download link of the firmware for Deco M5 V2.
https://www.tp-link.com/support/download/deco-m5%25283-pack%2529/v2/#Firmware
Then please connect your computer to the Deco and open a web browser, please access it with the gateway, which is 192.168.68.1 by default.
Then you can go to settings-firmware update page to upload it.
May it help and have a good day.
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Thanks,it work well after downgraded the firmware thru web ui.Thanks again
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Sorry, Just notice,i only downgrade my main deco to firmware ver 1.3.1,i have 2 sub deco which still with 1.3.6 version of firmware,so far no connection or internet issue,do i need to downgrade sub deco also?or just maintain it?pls advice, thanks
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Hello, glad to hear that you downgraded the firmware of the main Deco successfully.
For the 2 slave Decos, you can change them to main Deco first as the instruction below and then downgrade the firmware.
https://www.tp-link.com/support/faq/2400/
May it help and have a good day.
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Hi, Leo, the 1.3.6 is not an official firmware, which has been released for a small part of the Deco users. That is why you do not receive any notifications.
Please be assured of it, you can wait a while until the official one came out.
May it help and have a good day.
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