Deco M9 problems with osram smart + lamps zigbee

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Deco M9 problems with osram smart + lamps zigbee

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

LeoS

2019-08-21 10:31:05 - last edited 2019-08-21 16:44:19

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Registered: 2019-08-21

Deco M9 problems with osram smart + lamps zigbee

2019-08-21 10:31:05 - last edited 2019-08-21 16:44:19

Model: Deco M9 Plus

Hardware Version:

Firmware Version: 1.2.8

Good morning to all, sorry for my bad english, i have a problem with osram smart + lamps with zigbee integrated wifi, the lamps are along the perimeter of the House and are menaged by 3 m9 plus and its application, the problem is that the lamps turned on randomly without giving any command, do you know how to help me? Thanks for all good day

1 Reply

Kevin_Z

2019-08-22 05:55:16

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Registered: 2018-12-24

Re:Deco M9 problems with osram smart + lamps zigbee

2019-08-22 05:55:16

@LeoS

Hi, what is the model number of the Osram smart bulb? Is it included on the compatibility list of the Deco M9 plus?

https://www.tp-link.com/Deco-M9-Plus/compatibility/

And what is the current network topology/diagram? How do you connect these devices together?

Meanwhile, have you ever tried to hard reset the smart bulb to reconfigure it to give it a go?

You can contact the tech support of Osram to get some help as well.

Best regards.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE550 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, ECO Mode, and More Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.

Deco M9 problems with osram smart + lamps zigbee

Deco M9 problems with osram smart + lamps zigbee

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