M7350 Showing.... 'Unknown ISP'
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.M7350 Showing.... 'Unknown ISP'
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Hi
I have just subscribed to Iliad for use of a mobile calls and data SIM in Italy.
The SIM is working perfectly for data, calls, SMS etc. I have tested everything in an iPhone.
BUT when I put the SIM into the M7350, it shows Unknown ISP.
Is there something I need to change on the router / hotspot. ?
OR...is a Service Provider problem and I need to speak to them ?
Any help appreciated .
Thank you.
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
It seems that the sim card was detected but no default APN found, therefore no internet works.
Please create a profile manually with the APN information to give it a go.
First, click here to login to the web UI of the M7350.
Then go to Advanced-Dial-up-Dial-up settings page, and click create to do that.
May it help.
- Copy Link
- Report Inappropriate Content
I have make a new APN .
Now it's working.
There was no default APN.
- Copy Link
- Report Inappropriate Content
With sim card inserted into the M7350, does internet work normal?
There are some ISP info built-in by default, but not all of the available ISP yet.
It is fine if the ISP was detected as unknown ISP, it won't affect the actual performance of the M7350.
- Copy Link
- Report Inappropriate Content
I have the same problem. Unknown isp. There have 10 gb data in sim card, but not working. Help please. What's the salutations.. thanks.
- Copy Link
- Report Inappropriate Content
Thank you for your reply.
Yes the SIM works perfectly ok in myt iPone. Data, Calls, SMS etc.
But the Unknown ISP message shows when in the TP-LINK 7350.
You said it might work anyway, but unfortunately it doesnt. I get no data use at all when I connect.
I am looking at all teh settings and it says No Default APN found but I dont seem to be able to do anything wioth that.
So I really dont know what to do next.
Any guidance from anyone would be appreciated.
Thanks
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Sorry, maybe my reply wasnt clear.
When the SIM is inserted, NO the internet does not work.
My gut feeling is that it is a setting problem, but I cant see what, and some settings I dont seem to be able toc change either.
i.e. APN, and auto/manual carrier etc.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
It seems that the sim card was detected but no default APN found, therefore no internet works.
Please create a profile manually with the APN information to give it a go.
First, click here to login to the web UI of the M7350.
Then go to Advanced-Dial-up-Dial-up settings page, and click create to do that.
May it help.
- Copy Link
- Report Inappropriate Content
I have make a new APN .
Now it's working.
There was no default APN.
- Copy Link
- Report Inappropriate Content
Glad to hear that you got it resolved finally. Congrats.^_^
If need more help in the future, do not hesitate to contact us.
Nice day.
- Copy Link
- Report Inappropriate Content
Thanks bro.if need anything more surely I ask you.✌️✋
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 11001
Replies: 13
Voters 0
No one has voted for it yet.