Local network hangs on an Archer C5

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Local network hangs on an Archer C5

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Local network hangs on an Archer C5
Local network hangs on an Archer C5
2019-06-24 21:02:56
Model: Archer C1200  
Hardware Version: V4
Firmware Version: 3.16.0 0.9.1 v600c.0 Build 181119 Rel.41073n

Hi,

 

I'm using TP-Link Archer C5v4 for almost a year, but only recently after switching to working remotely I was forced to investigate intermittent internet access, as my ISP properly pointed a problem within my local network.

 

I use a setup where I got a fiber modem and the mentioned wireless router connected to it via lan. The Internet is configured as a Dynamic IP and indicates to be healthy. Nevertheless few times a day the connection gets unstable for a couple of minutes (usually 2 to 10) and then restores itself again with no action taken.

 

I started using wired LAN connection as I was sure it was a matter of a wireless noise in a city center, but the problem persisted. I am pinging the router address at 192.168.0.1 and during this loss of internet connection I can see that the ping goes from usual 1-2ms (with single spikes of ~200ms) up to 2000-4000ms for the time of connection degradation. I am the only one using the router (whether wired or wireless). The problem looks the same for all kind of connections and client OSs.

 

I upgraded the firmware 3.16.0 0.9.1 v600c.0 Build 181119 Rel.41073n which I thought initially helped, but only for a couple of days (perhaps it was just a reboot and a mere accident that I haven't seen the problem for a couple of days and then I stopped paying attention that much to the stability).

 

Any ideas what could be causing the issue? Any specific advice how could reconfigure the router/debug it in order to have a reliable connection?

 

Thanks

Piotr

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#1
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5 Reply
Re:Local network hangs on an Archer C5
2019-06-25 06:24:31

Hi,


Our engineer will email you later, if you are willing to do further analysis, please check your inbox.

 

Please wait a while until they reach out to you.

 

Thanks for your understanding and cooperation in advance, and have a nice day 

 

 

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#2
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Re:Local network hangs on an Archer C5
2020-06-10 09:04:18

@PiotrN Hi!

 

Did you get a solution for your problem?

 

I got a very similar problem recently (maybe because now I'm also more time at home):

* all devices are connected to WiFi, but there is no response from the router side. I can't even access the administration page. Then after a restar everything seems to be ok.

 

Don't know if it could be something with the 5G network (as I saw in other foruns something related with this), so for now I'm trying only with 2.4G.

I have already a programmed restart to the router every day, without any positive results.

 

 

Regards,

Jorge

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#3
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Re:Local network hangs on an Archer C5
2021-03-20 23:46:18

Hey @jm_tp.

 

Did you solve your problem?

 

I have the exact same issue with my Archer C5 <W> v4.

 

Thanks in advance.

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#4
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Re:Local network hangs on an Archer C5
2021-03-20 23:53:38

@rodrigoscna unfortunately I didn't find any solution. I eventualy bought another router...

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#5
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Re:Local network hangs on an Archer C5
2021-03-29 14:26:49
Sad to hear that, but thanks for the repply!
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#6
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