Power line adapter not connecting to net through virgin media hub3

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Power line adapter not connecting to net through virgin media hub3

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Power line adapter not connecting to net through virgin media hub3
Power line adapter not connecting to net through virgin media hub3
2019-06-15 19:44:58

Hi all, anyone know a solution to connect TL-WPA9610 power line adapter to virgin media hub3 router. Thanks

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Re:Power line adapter not connecting to net through virgin media hub3
2019-06-17 11:36:04

Hi,

 

What is the light status of the 9610? 

 

Please ensure that the powerline lights are on, which looks like a saturn/global.

 

Below is the instruction to pair them:

https://www.tp-link.com/support/faq/258/

 

Good day. 

 

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Re:Power line adapter not connecting to net through virgin media hub3
2020-10-18 18:32:42

@Kevin_Z I am having the same issue. All the lights are on as they are supposed to be but no internet to either my Xbox or ruku at the extender

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