disconnections

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disconnections

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disconnections

Julie367

2019-06-14 03:14:11

Posts: 1

Helpful: 0

Solutions: 0

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Registered: 2019-06-14

disconnections

2019-06-14 03:14:11

Model: AP300

Hardware Version: V4

Firmware Version: ARCHER MR 400

Hello, I have an Archer 400 and I still have disconnections. I do not think this comes from the 4g network because I have the network and when I reboot Archer 400 it always works again. How to solve this problem please? Thank you.

1 Reply

Kevin_Z

2019-06-17 11:09:15

Posts: 21611

Helpful: 5056

Solutions: 2549

Stories: 21

Registered: 2018-12-24

Re:disconnections

2019-06-17 11:09:15

Hi,

What is the light status of the MR400 when the connection drops out?

At that time, please login to the web UI and take a snapshot of the status page and export to us; and please go to advanced-system tools-system log, save log and send it to us.

Meanwhile, please insert the sim card into the smart phone and take some time to test its stability.

Besides, please tell us the current hardware and firmware version.

Thanks in advance, and have a nice day.

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