Adapter powerline led not on

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Adapter powerline led not on

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Adapter powerline led not on
Adapter powerline led not on
2019-05-29 16:37:11 - last edited 2019-05-30 03:50:25
Model: TL-PA4020P KIT  
Hardware Version: V2
Firmware Version:

Recently had a power cut. Since then have not been able to get adapters connected to network. Have tried reset but powerline led does not stay on after initial connection to socket. I have other tp-link wi fi adapters that are unaffected and working. Is there any way to tell if the adapters are u/s?

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#1
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Re:Adapter powerline led not on
2019-05-30 03:50:18 - last edited 2019-05-30 03:50:25

Hi,

 

Please follow the instruction below  to pair them manually.

https://www.tp-link.com/support/faq/258/

Note: The power led should be flashing after you hold the pair button for 1s. 

 

Then if it still does not work, you can download the tpPLC utility and use it to pair them. 

https://www.tp-link.com/support/download/tl-pa4020p-kit/#Utility

https://www.tp-link.com/support/faq/1615/

 

May it work, good day. 

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#2
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Re:Adapter powerline led not on
2019-05-31 11:31:50

Kevin, thanks for suggestions. I've succesfully got one adapter to start working but the other is going back to the supplier for testing.

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#3
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Re:Re:Adapter powerline led not on
2019-06-01 03:12:34

Ok, thanks for your reply; You can take some time to do some test with supplier, any updates, just let us know. 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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