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tpPLC fails to start on windows 7

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tpPLC fails to start on windows 7

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tpPLC fails to start on windows 7
tpPLC fails to start on windows 7
2019-05-11 09:40:51 - last edited 2019-05-11 09:41:56
Model: TL-PA9020P KIT  
Hardware Version: V3
Firmware Version: 3.1

Hi,

 

On my Windows 7 I installed tpPLC utility v 2.2.3149.12 and it fails to start. My model is not TL-PA9020P_KIT but TL-PA9025P_KIT.

 

I restarted my computer, installed a previous version of Winpcap, remove the RJ45 without success.

 

Thanks for your help

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#1
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9 Reply
Re:tpPLC fails to start on windows 7
2019-05-14 06:02:54

Hi,

 

The tpPLC utility is universal compatible with the powerline adapters. 

https://www.tp-link.com/en/support/download/tl-pa9020-kit/#Utility 

 

Is there any error message if you cannot install it on Windows 7 laptop? Please show us a screenshot. 

 

Thanks in advance, and have a nice day. 

 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#2
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Re:Re:tpPLC fails to start on windows 7
2019-05-26 16:24:26

Hi, 

 

After installed flash for IE (activeX) it's working. 

 

May be you need to add this tool as prerequisites in your download page

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#3
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Re:Re:Re:tpPLC fails to start on windows 7
2019-05-27 10:09:02

Hi,

 

Noted that, thanks for your valued feedback. 

 

We will remind our engineer and they will work on it. 

 

Good day. 

 

 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#4
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Re:tpPLC fails to start on windows 7
2019-11-13 21:01:09 - last edited 2019-11-13 21:05:01

Also the tpPLC utility v 2.2.3149.12 on Windows 7 Ultimate 64bit fails to start.

I also have installed flash_player_32_active_x.

What to make it work?

 

 

@PhY 

 

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#5
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Re:tpPLC fails to start on windows 7
2019-11-13 21:15:49

@julianhave 

 

Hi, 

 

I have installed Adobe Flash Player 32 ActiveX version 32.0.0.293

 

I have IE 11 v 11.0.9600.19507

 

Windows 7 Enterprise SP1 uptodate

 

Same version for tp-link plc

 

Good luck

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#6
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Re:tpPLC fails to start on windows 7
2019-11-14 07:15:29

@PhY 

 

Ok.  Thanks!

I have the same versions as you. How the hell do I make it work?

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#7
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Re:tpPLC fails to start on windows 7
2019-11-14 09:50:07

@julianhave 

 

Try to uninstall it first.

 

And then please disable the antivirus and firewall on the Windows 7.

 

After that, try to reinstall it and verify whether it works. 

 

Good day.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#8
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Re:tpPLC fails to start on windows 7
2019-11-14 13:56:35
I have already done what you suggest me but without success. Thanks,
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#9
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Re:tpPLC fails to start on windows 7
2019-11-15 06:32:06

@julianhave 

 

Thanks for your reply, while we have not recieved such feedback and the customer who has the same version as you does not have the same issue. 

 

From the error message, it seems that it is more related to the computer itself.

 

Try to change another Windows 7 computer or other OS version to install the tpPLC utility and verify whether it works. 

 

Besides, try to update the OS version of the Windows 7 compputer and restart it. 

 

May it help. 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#10
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