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Archer VR2800 drops internet connection multiple times a day but maintains local network connection
Archer VR2800 drops internet connection multiple times a day but maintains local network connection
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Archer VR2800 drops internet connection multiple times a day but maintains local network connection
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2018-01-15 09:12:21 - last edited 2020-10-12 08:44:32
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Archer VR2800 drops internet connection multiple times a day but maintains local network connection
2018-01-15 09:12:21 - last edited 2020-10-12 08:44:32
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I have bought a new Archer VR2800 router about 3 weeks ago, which drops its internet connection multiple times a day for approximately 5 mins or so (length of time seems to vary). However, all the wifi and Lan connections remain up and working. It's only the actual internet that is down. The DSL line is up the whole time. The logs show nothing helpful and no errors present. If I remote into the webpage interface of the router (either wirelessly or Lan connection) I can get into it just fine, but where it shows the internet status it just says 'disconnected'. If I leave the router for 5 mins or so, the internet connection reconnects on its own with no intervention. If I restart the router it will also come back.
Raised a support case with TP-Link, who so far told me to switch off "Bit swap" in advanced settings. This did not work. Waiting to hear for something else to try.
I suspect though, that my router is simply defective and needs replacing.
Anyone else having these issues?
My old ISP router has none of these issues whatsoever, so It's not the DSL line.
Hardware Version :
Firmware Version :
ISP :
I have bought a new Archer VR2800 router about 3 weeks ago, which drops its internet connection multiple times a day for approximately 5 mins or so (length of time seems to vary). However, all the wifi and Lan connections remain up and working. It's only the actual internet that is down. The DSL line is up the whole time. The logs show nothing helpful and no errors present. If I remote into the webpage interface of the router (either wirelessly or Lan connection) I can get into it just fine, but where it shows the internet status it just says 'disconnected'. If I leave the router for 5 mins or so, the internet connection reconnects on its own with no intervention. If I restart the router it will also come back.
Raised a support case with TP-Link, who so far told me to switch off "Bit swap" in advanced settings. This did not work. Waiting to hear for something else to try.
I suspect though, that my router is simply defective and needs replacing.
Anyone else having these issues?
My old ISP router has none of these issues whatsoever, so It's not the DSL line.
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Re:Archer VR2800 drops internet connection multiple times a day but maintains local network connection
2018-09-05 17:06:55
it has problem
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Re:Archer VR2800 drops internet connection multiple times a day but maintains local network connection
2018-09-27 19:08:54
Dandemon wrote
Try turning on SRA (seamless rate adjustment) in the advanced DSL settings. By default it's not enabled, but it should be.
** THIS Worked partially. The Speedtest works partially but not fully. At least it does not say OFFLINE now.
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Re:Archer VR2800 drops internet connection multiple times a day but maintains local network connection
2018-10-12 22:36:40
Trenery wrote
I got fed up trying to resolve this issue. I have bought an ASUS and haven’t had a single drop out so far. Although I am having issues with the ASUS app but that’s not a major problem. At least the kids are happy and I am not getting pestered to fix the internet every few hours. Can’t get a refund for my TP Link but they will send a replacement. So I will just get rid of it. I won’t sell it on as I don’t want anyone else to go through the crap of working out what’s wrong with their internet.
I have same problem bro :p
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Re:Archer VR2800 drops internet connection multiple times a day but maintains local network connection
2018-10-22 15:20:45
i also error as you
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Re:Archer VR2800 drops internet connection multiple times a day but maintains local network connection
2018-10-22 17:40:38
nice
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Re:Archer VR2800 drops internet connection multiple times a day but maintains local network connection
2018-10-22 17:42:00
I have same problem
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Re:Archer VR2800 drops internet connection multiple times a day but maintains local network connection
2018-11-03 05:30:37
Same problem since last 2 months. Tp-Link service is scrap!!!
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Re:Re:Archer VR2800 drops internet connection multiple times a day but maintains local network connection
2019-03-28 06:49:49
Hi guys,
did anyone fix this??? i am having the same issue as well.
Please reply with a fix if it is resolved.
Thanks!
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Re:Archer VR2800 drops internet connection multiple times a day but maintains local network connection
2020-08-07 12:42:10
@alexa567 so glad you posted this. I'm returning mine VR2800 before I lose my mind
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Re:Archer VR2800 drops internet connection multiple times a day but maintains local network connection
2020-10-07 10:40:32
@jon.brevad I have the same problem. I bought another VR2800 thinking I had a hardware fault on 2.4ghz tx/rx, but the replacement does exactly the same thing. I'll be watching this thread!
I shut off the 2.4ghz and hardwired a Netger 1900 extender running as an AP in the hope I would stop the problem. But itks exactly the same. The conclusion is a firmware or software setup error?
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2018-01-15 09:12:21 - last edited 2020-10-12 08:44:32
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