Third M5 does not connect.
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Third M5 does not connect.
Model :
Hardware Version :
Firmware Version :
ISP :
Hello,
I've just recently bought a 3 pack Deco M5.
I started seting them up and all was well until I reached my third M5.
Let me explain the situation as detailed as possible.
Two of them work exactly as expected. One does not, for simplicity I'll call it DeadM5.
Environment:
Phone: Pixel 1st Gen
[*] Router : Huawei HG8247Q
I've tried the following steps:
1) Connect the DeadM5 second and last. Everything goes well until it starts "Optimizing your Network". I get the following error:
2) Connect it second and last via another smartphone, iPhone 6, same result as 1.
3) Connect it second, while connected via cable to the base Deco M5, same result as 1.
4) All the preceding steps while on Access Point Mode, same result as 1.
5) Connect the DeadM5 first. Everything goes ok until it tries to create the wireless network (mind you it does validate the internet connection) :
6) Connect it first via the iPhone 6, same result as 5.
7) Connect it first via cable connected directly to my my router, same result as 5.
Funny thing is despite not working it does show up in my device list:
All the while I reset a few times, not just the DeadM5 but also the other two M5.
I'd really appreciate some help.
Regards,
JPSequeira
Hardware Version :
Firmware Version :
ISP :
Hello,
I've just recently bought a 3 pack Deco M5.
I started seting them up and all was well until I reached my third M5.
Let me explain the situation as detailed as possible.
Two of them work exactly as expected. One does not, for simplicity I'll call it DeadM5.
Environment:
Phone: Pixel 1st Gen
[*] Router : Huawei HG8247Q
I've tried the following steps:
1) Connect the DeadM5 second and last. Everything goes well until it starts "Optimizing your Network". I get the following error:
2) Connect it second and last via another smartphone, iPhone 6, same result as 1.
3) Connect it second, while connected via cable to the base Deco M5, same result as 1.
4) All the preceding steps while on Access Point Mode, same result as 1.
5) Connect the DeadM5 first. Everything goes ok until it tries to create the wireless network (mind you it does validate the internet connection) :
6) Connect it first via the iPhone 6, same result as 5.
7) Connect it first via cable connected directly to my my router, same result as 5.
Funny thing is despite not working it does show up in my device list:
All the while I reset a few times, not just the DeadM5 but also the other two M5.
I'd really appreciate some help.
Regards,
JPSequeira
