@Louai1977 Hi, You can refer to the instructions below to share your camera with your family. How to share my Tapo Smart Devices with family Best Regards

@Fthomaz Hi, According to the information you provided, we have made some changes to solve your problem, and you can enjoy the device now. Please have a check. Best Regards

@fourVees Hi, Thank you very much for your feedback. I'll forward the usage scenario(smart mode+full-color mode) to the tech team to improve the camera's performance in this usage scenario. It's...

@astph Hi, If you have several APs and they use the same SSID & password, it may be the camera is connected to another AP so the speed drops. You can lock the camera to the nearby AP and check if it...

@Rkm1 Hi, It seems the detection feature is not working on the camera so no video clips are stored on the cloud. You can refer to the instructions below to troubleshoot. What to do if the Detection...

@Wvansl Hi, It's unable to change the hardware version of a TP-Link device. If you just bought the camera, you can contact your retailer to check if it's possible to change the camera to the one with...