@Mr-fox123 Hi, The Tapo C510W connects to the router's Wi-Fi to go to the internet rather than the hub, and it currently does not support storing the video recordings to the hub even if they are...

@GiannisK Hi, I also escalated your case to the tech team, and you can send the log file to them via email. Best Regards

@deak Hi, 1. Try to connect the camera's power adapter to a different power socket if possible. 2. Please refer to the instructions below to collect the camera log for further analysis. How to get...

@glyn Hi, I have escalated your case to the tech team, and they will follow up on your case via email. Please wait patiently. Best Regards

@Amid424 Hi, I did not find your camera's MAC address in the private message, please send it to me(@Solla-topee) again if you want to try the new firmware. Best Regards

@il_pippi Hello, Thank you for your detailed description. While we don't have any specific details that I can share about if this feature can come to the product or when it might, I'll log the...