@Rkm1 Hi, Please enable the Alarm feature on the Tapo app for your camera. How to configure the Alarm feature for the Tapo Cameras on the Tapo app? Then try to move in front of your camera, go to the...

@rahulparekh Hi, Please try to install the iSpy app on your computer and check if it will work fine with the camera. Best Regards

@wpc09 Hi, If your solar panel has never dropped, you can contact your retailer or our local team to check if it's under warranty. Best Regards

@Odder Hi, You can also reboot the camera and check if it helps. Where did you see the error message "Request error"? Would you please send us a picture of it? When did the problem start to happen?...

@Melon-Head Hi, Typically, you can refer to the instructions below to troubleshoot the offline issue. What should I do if my Tapo smart device keeps losing connection or going Offline? 1. Please send...

@roger57 Hi, Typically, you can refer to the instructions below to troubleshoot if you can't control your device remotely. What to do if I can't control my Tapo cameras on the Tapo app? In your...