@Imja Hi, If the camera starts working, please keep monitoring it for some time, and then send us the problem phenomenon if the camera has problems. Btw, please uninstall the Tapo app and reinstall...

@gromeo78 Hi, It's unable to watch the camera's live view after knowing its MAC address. Typically, only the person who has the TP-Link account the camera is bound to can log in to the Tapo app to...

@Piyush5637 Hi, 1. Typically, only one device can watch the video recordings stored on the SD card at a time. If you see the message "It looks like you've reached your device limit for playing this...

@Imja Hi, Please confirm the following information about the reported issue. 1. On your Tapo app, is the Tapo C310 displayed online or offline state? 2. If the camera shows online on the Tapo app,...

@Jiggiphyz Hi, You can refer to the instructions below to troubleshoot if you received delayed notifications. How to Troubleshoot Android Delayed Notifications on Tapo APP If the problem remains,...

@Sly80 Hi, 1. If you want to receive notifications only when the alarm is enabled, you can turn on the Notification feature and Alarm feature at the same time, and then turn off these two features at...