@Niennasill

@Luisanpt Hi, If you have a TC70 V5, the latest firmware version is 1.1.4 Build 241219 Rel.57752n rather than 1.4.0. Since the new firmware 1.1.4 Build 241219 Rel.57752n is being released gradually,...

@ViejaVisillo Hi, If one of the Tapo C210's Alarm feature does not work, please send us the following information for check: 1. A picture of the camera's Device Settings > Detection page. 2. A...

@FCEGMORE Hi, Typically, the firmware update process won't take so long time. Please force close the Tapo app, reopen it, and check if the camera has updated firmware successfully. Please confirm the...

@Kyle939 Hi, After you change the mode from Auto to Day, please force close the Tapo app, reopen it, and check whether the mode will change from Day to Auto soon. If this problem occurs only after...

@JOS18 Hi, You can refer to the instructions below to troubleshoot if you receive delayed notifications. What to do if I can't receive notifications with the Tapo Cam or have a delayed notification...