@Fun-Wolfy Hi, Your case has been escalated to the tech team before, you can contact them via email directly for further assistance. Best Regards

@Melon-Head Hi, 1. Tapo cameras do not support downgrading the firmware version. 2. You can refer to the instructions below to adjust settings on the Deco and check if they are helpful. Optimize IoT...

@PRJ Hi, It seems you have updated the firmware successfully on your Tapo C225. Please go to the Tapo app > camera's Device Settings > Device Info page to check if your firmware is the new one. Best...

@sraman Hi, Since your camera's firmware is updated successfully, you can ignore it. This message will disappear after 15 days. Best Regards

@Tipo874 Hi, Do you have the same issue when watching the Tapo C220's video clips on the Tapo app? Best Regards

@sir_troy Hi, 1. Currently, it's unable to find how many client devices are streaming the camera at any one time. Usually, only the person who knows your TP-Link account can log in to the Tapo app to...