@MarioInJapan Hi, It's unable to back up the Tapo device settings now. The device settings usually are saved on the Tapo device itself. If the device is online, you can sync the device settings on...

@GillBP Hi, The Pet Detection function has always been marked with a Beta tag on the Tapo C520WS, the tag was not added after the upgrade to FW 1.2.8. If the Pet Detection function worked fine...

@NearlySociable Hi, You can refer to the instructions below to troubleshoot if the camera displays a wrong time. Tapo Camera Shows Wrong Date and Time Please confirm the following information if the...

@andy_w77

@MarioInJapan Hi, You can refer to the tips in the post here. Best Regards

@IvanZ Hi, You can try the following suggestions: 1. Update the Tapo app to the latest one. 2. Disable the Auto Tracking feature, pan & tilt the camera to the default position you want, and enable...