@Periklis Hi, I have escalated your case to our tech team, and they will contact you via email to further assist you. Please wait patiently. Best Regards

@MattZze Hi, the new firmware has been pushed to your camera, please update it via the Tapo app and check if it helps.

@Divya_123 Hi， You can find the camera's "Maximum Recording Hours" information in the following instructions. What Type of microSD Card does Tapo/Kasa Camera Support? If your camera's resolution and...

@Jpshents Hi， The problem may be related to the camera settings and the actual events. Please confirm the following information for further analysis. 1. What's the model number, hardware, and...

@Tesuani Hi， You can refer to the following instructions to troubleshoot if you fail to watch the camera's live feed remotely. What should I do if I can't view the Tapo camera? If the problem...

@Adansonia Hi， It seems the camera's detection feature is not working, and you can refer to the following instructions to troubleshoot. (Note: only the detection video clips will be uploaded and...