Doorbell not ringing out when pressed

Doorbell not ringing out when pressed

Doorbell not ringing out when pressed
Doorbell not ringing out when pressed
2024-11-15 23:48:09 - last edited 3 weeks ago
Model: Tapo D210  
Hardware Version: V1
Firmware Version: 1.0.13

The doorbell and chime is connected to the network. From my app I can view the doorbell camera and voice recording. 

 

The issue is when I press the door bell it does not ring out.

 

When I try to reset it , I did not get the red /green flashing LED instead I got a voice prompt reset successful.

 

Even after many try it's still the same NO LED light up and door bell doesn't ring when pressed.

 

Anyone can help?

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1 Accepted Solution
Re:Doorbell not ringing out when pressed-Solution
2024-11-18 06:01:18 - last edited 3 weeks ago

  @Hopefully-David 

 

Check whether the Doorbell Ring has been enabled and adjust the volume: enter doorbell device's page in the Tapo app > Device Settings > Doorbell > Doorbell Ring. 

 

If the doorbell ring is enabled but there is still no sound when pressing the doorbell, use camera's Talk or Voice Call feature, adjust the speaker volume to the max and then start talking on your phone, check if you can hear anything from the doorbell. 

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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Re:Doorbell not ringing out when pressed-Solution
2024-11-18 06:01:18 - last edited 3 weeks ago

  @Hopefully-David 

 

Check whether the Doorbell Ring has been enabled and adjust the volume: enter doorbell device's page in the Tapo app > Device Settings > Doorbell > Doorbell Ring. 

 

If the doorbell ring is enabled but there is still no sound when pressing the doorbell, use camera's Talk or Voice Call feature, adjust the speaker volume to the max and then start talking on your phone, check if you can hear anything from the doorbell. 

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
Recommended Solution
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