Doorbell D230S1 is not recording
Doorbell D230S1 is not recording
Hi,
Bought this doorbell a few days ago. As I have chosen Tapo for all my other cameras the choice was easy.
I have run into issues though. It just simply wont record.
I get notifications that a vehicle passed for example but nothing is recorded.
I turned on all detection and put the sensitivity to the max just to see if I missed anything but still no recording.
The wake-up setting is set to "Event detected" and sensitivity is 10.
Am I wrong or should it not work like an ordinary Tapo camera when it detects something and record whatever it detects?
Then the actual doorbell feature is kinda "stand alone" if you understand what I mean?
Or will it only record when someone press the doorbell? If that is so it doesn't really make sense as you can enable rich notifications and for that it needs to record even when the button is not pressed.
I have added the doorbell to my Tapo Care subscription as my 10th camera.
I have not put an Sdcard in my hub (as I added the doorbell to the Tapo Care subscription).
Please guys, what am I missing here?
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@Solla-topee hi not recording. Have card in hub.was recording and now nothing past few days.and of course house across road gets robbed 😤
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Hi,
Please refer to the steps on this thread to confirm if your configurations are correct.
Update the Tapo app, your hub, and the doorbell camera to the latest one. If they are, would you please send me the version info?
On the Tapo app > camera's Live View > Playback & Download >Playback >SD card page, is the page displayed with no recordings?
Best Regards
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