Tapo C325 Camera Image Quality

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Tapo C325 Camera Image Quality

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Tapo C325 Camera Image Quality
Tapo C325 Camera Image Quality
2024-01-12 15:43:10 - last edited 2024-01-13 09:43:10
Model: Tapo C325WB  
Hardware Version: V1
Firmware Version: 1.1.5

I have four different tapo cameras and recently purchased the C325. I was surprised that the video quality of the image captured was blurred. in video you can see the fox running past the camera, its not very fast as the local fox has one poor leg. However the quality of the image is more than blurred its just like a brown smear along the grass. If you look at a still of me not moving all is fine??

 

 

 

Be very interested in feedback. Many thanks Bob 

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#1
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19 Reply
Re:Tapo C325 Camera Image Quality
2024-01-13 20:27:28

yes, this camera's night time image quality is terrible. always blurry. even under infrared mode. good 2k video only day time.

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#2
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Re:Tapo C325 Camera Image Quality
2024-01-16 09:20:12

  @BobWillis 

Hi,
1. Has the Tapo C325WB configured 2K video quality on the camera's Live View page?
2. Can you share a video showing the whole moving process of the fox with us for further analysis?
Best Regards

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#3
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Re:Tapo C325 Camera Image Quality
2024-01-24 06:46:41

  @BobWillis as requested I have tried to upload a video video of the fox blur trail. Its only 1.5meg but failed to upload. Sorry for the delay in replying but have been away on holiday. Since that time I have also had a couple of other issues to share with you when you let me know how to overcome the upload issue to you

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#4
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Re:Tapo C325 Camera Image Quality
2024-01-24 12:27:44

  @BobWillis 

Hi,
You can upload the video to your cloud server, such as Google Drive, and then generate a link and send me the link to download the video via a private message.
Best Regards

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#5
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Re:Tapo C325 Camera Image Quality
2024-01-24 13:52:17

  @Solla-topee Many thanks I will do that but also wanted to let you know your file upload does not work or there is no message saying you can't accept videos. Many thanks again

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#6
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Re:Tapo C325 Camera Image Quality
2024-01-24 14:08:43

  @BobWillis As requested I have provided a zip file online you can download. the videos show the blurmovement of the fox. The second a clip of me standing with no movement which is clear any movement of the head or arms is blured

 

Your system now shows the following (Content or title contains illegal external links.)

 

the thrid video shows raining continuely setting off the recording and on this one wetting marks on the camera lens. In terms of the droplets wetting I have never seen this before on any of my older Tapo cameras Many thanks Bob Willis 

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#7
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Re:Tapo C325 Camera Image Quality
2024-01-24 18:51:08

  @BobWillis Here is another link to download the zip file previously tried

 

https://drive.google.com/file/d/16jehK-eNa1plU0nc1yrubmcOb_WOAy4M/view?usp=sharing

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#8
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Re:Tapo C325 Camera Image Quality
2024-01-26 08:08:51

  @BobWillis any feedback on the problem with the camera from the videos I have provided?

 

Many thanks

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#9
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Re:Tapo C325 Camera Image Quality
2024-01-26 10:12:35

  @BobWillis  Hi, I have sent a request to access the video you have sent, please authorize the request so that I can see the shared videos. Best Regards

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#10
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Re:Tapo C325 Camera Image Quality
2024-01-29 10:48:29

  @BobWillis 

Hi, 
Thank you for the video recordings. To better help you, I have reported the issue to the tech team, and they will likely reach out to you via email to continue troubleshooting your issue. Please check your email box and confirm.
Best Regards

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#11
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