Tapo Care not recording

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Tapo Care not recording

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Tapo Care not recording
Tapo Care not recording
2023-03-10 17:14:36
Model: Tapo C200  
Hardware Version: V3
Firmware Version: 1.3.0

ScreenshotI have paid for Tapo Care premium but the cameras are not recording and I do not have an option to record the video.

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Re:Tapo Care not recording
2023-03-13 02:31:29

  @Archie_LaLune 

 

Hello, thank you for posting. Tapo care saves the motion detection clips to the cloud. Please enable the motion detection feature and configure it properly, the cloud video will be uploaded shortly after the motion detection.

 

How to use motion detection function of my Tapo camera in Tapo app

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