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"I'm trying to set up automation so that when a camera detects a person, it sends an alarm notification to the H200 hub. This mostly works, except I can't select one of the available alarms. I can cho
By
MarioInJapan
· Latest post 33 minutes ago
0Helpful
3Views
Hi, the sync-to-sound feature of L920 doesn't seem to work, I keep getting error that my mobile isn't on the same wifi network even though it is. I tried all the troubleshooting steps as well, but no
Tapo App RelatedSync to SoundDevice Connectivity
By
Riconan
· Latest post 15 hours ago
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15Views
Hello I cannot get in touch with my Tapo Care and watch video via my Android app. Gets the following message "Request error" I'm in touch with my cameras but can't see the saved videos in my account.
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24Views
My Tapo C225 camera keeps going off line, every day, making it pretty useless for home security. The network is stable. The WiFi (mesh network) pod is just 2 meters away! The blue light is always flas
Device ConnectivityFirmware
By
Melon-Head
· Latest post 16 hours ago
1Helpful
19Views
I tried to create a Automation item, which should be triggered by "someone rings the doorbell" and "turn off privacy mode". It doesn't work.Is it usual? My major purpose is: 1. During the night, recor
Motion DetectionRecordingFeature RequestNight Mode
By
Mystic001
· Latest post 17 hours ago
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13Views
This Article Applies To Tapo L510 V1 - Firmware version 1.3.1 Build 20240703 Rel. 64117 Description When adding a new preset for Tapo L510 V1 1.3.1, the setting won't be saved. When swiping to check M
0Helpful
24Views
This Article Applies To Tapo P304M Description In Tapo P304M's energy monitoring graph, specifically the Energy Used chart, there are instances of random spikes in electricity usage that do not reflec
Energy Monitoring
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30Views
Hello i I have two new C100 cameras. my iPhone app says network unstable and is in local only mode. my iPad app looks to be fine. any help appreciated
Device ConnectivityiPhone
By
roger57
· Latest post 23 hours ago
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13Views
Any fix to Tapo C520WS slow WIFI connection after a few minutes of viewing. After reboot it will work fine, then it will become unviewable because of the slow connection. I have a C425 on the same spo
Device Connectivity
0Helpful
25Views