Web protection blocks BBC sites

Web protection blocks BBC sites

Web protection blocks BBC sites
Web protection blocks BBC sites
a week ago - last edited 10 hours ago
Model: Deco XE75  
Hardware Version: V1
Firmware Version: 1.4.3

The Deco worked fine until I decided to install the 1 year free trial of Security+ or Homeshield, whatever it is branded.

 

BBC news and other links stopped working. I didn't notice any other issues. Errors included connection closed and certificate errors.

 

I connect via Vodafone UK broadband, and also via their phone network so I was able to isolate it to the Deco by switching off WiFi on my phone and the BBC sites became accessible.

 

I disabled the web protection, but it still didn't work. I then disabled all 3 systems, web protection, IoT and intrusion prevention. Access was then restored.

 

Previously I had an Asus router, and their system worked fine (was also free).

 

 

 

The web protection is useless to me if it causes web sites to reject my connection by its intrusive design.

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#1
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1 Accepted Solution
Re:Web protection blocks BBC sites-Solution
22 hours ago - last edited 10 hours ago

Pretty much exactly the same problem here. Currently working with tp-link support to sort it. The temporary solution I did was disable TLS 1.3 hybridized Kyber support in Chrome.

 

​​​​​​ @IanMSpencer

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#3
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Re:Web protection blocks BBC sites
a week ago

  @IanMSpencer 

Hi, welcome to the community.

Could you please refer to this link to submit the Deco APP log and also include the inaccessible BBC sites in the email so that I can invite the senior engineer to have a further check?

How to submit Deco APP log

 

Wait for your reply.

Best regards.

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#2
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Re:Web protection blocks BBC sites-Solution
22 hours ago - last edited 10 hours ago

Pretty much exactly the same problem here. Currently working with tp-link support to sort it. The temporary solution I did was disable TLS 1.3 hybridized Kyber support in Chrome.

 

​​​​​​ @IanMSpencer

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  1  
#3
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