playback display is not shown

playback display is not shown

playback display is not shown
playback display is not shown
Yesterday
Model: Tapo C200  
Hardware Version: V1
Firmware Version:

I do have the issue my playback record display is not show, but there is no issue with my other 5 device just only one of this having this issue. When i just bought it work well until there is one day the display is disappear. What should i do? i try to reset, restart, remove, i did what i can do but still the same.

  0      
  0      
#1
Options
1 Reply
Re:playback display is not shown
16 hours ago

  @seethecat 

Hi,
If your problem is that there are no detection video thumbnails under the timeline on the Tapo C200 V1's Playback & Download > Playback > SD card page, this situation is normal because the Tapo C200 V1 & V2 do not support the feature to display the detection video thumbnails under the timeline.
Best Regards

  0  
  0  
#2
Options