Mesh does not work

Mesh does not work

Mesh does not work
Mesh does not work
2024-10-07 17:07:05 - last edited 2024-11-12 10:40:37
Tags: #MESH Settings
Model: Deco X20  
Hardware Version:
Firmware Version: 1.2.5. Build 2024 0720 reference 66739

Hello,

 

In my home, I have a set of 4 Deco X20 units installed. The main unit in the corridor, close to the internet modem, one upstairs in the bedroom, one in the living room and one in the dining room. The units in the bedroom and in the living room do have a cable connection with the main Deco. The dining room is connected via wifi.

 

All units do work as the should. However,  moving a tablet for instance from the bedroom to the living room, the tablet does not swicth Deco. It stays connected to the bedroom Deco until I switch wifi in the tablet off and on again.

 

What could be the reason for this? What settings did I miss?

 

Best regards,,

 

Ben

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#1
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1 Accepted Solution
Re:Mesh does not work-Solution
2024-10-09 08:15:46 - last edited 2024-11-12 10:40:37

  @BenWetering 

Hi,  may I know the model number of the tablet? Is it the only device that doesn't roam to the nearby Deco?

It is more related to the roaming interaction between the mobile clients and Deco. For more suggestions, please refer to Why my clients don't roam/connect to the nearest Deco node?

Thank you very much and best regards.

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#6
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Re:Mesh does not work
2024-10-08 16:09:19

  @BenWetering Just checking - you do have Fast Roaming enabled hopefully? (In the Advanced section of the Deco app).

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#2
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Re:Mesh does not work
2024-10-08 18:46:32

  @tigercub  The simple answer would be I don't know.

 

Although the firmware of the Deco is up-to-date and also the App, I cannot find a setting "Fast Roaming".

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#3
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Re:Mesh does not work
2024-10-08 18:54:08 - last edited 2024-10-08 18:54:59

Select "More" from the home screen, then scroll down to "Advanced" and then scroll again to "Fast Roaming" and enable it if not already on.

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#4
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Re:Mesh does not work
2024-10-08 19:30:23
Thanks, found it. Fast roaming is enabled.
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#5
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Re:Mesh does not work-Solution
2024-10-09 08:15:46 - last edited 2024-11-12 10:40:37

  @BenWetering 

Hi,  may I know the model number of the tablet? Is it the only device that doesn't roam to the nearby Deco?

It is more related to the roaming interaction between the mobile clients and Deco. For more suggestions, please refer to Why my clients don't roam/connect to the nearest Deco node?

Thank you very much and best regards.

Recommended Solution
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  0  
#6
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