Can't change network (SSID) name in the deco app

Anjerlaan

2024-06-02 07:29:54 - last edited 2024-06-03 01:27:00

Posts: 21

Helpful: 1

Solutions: 0

Stories: 0

Registered: 2020-05-10

Can't change network (SSID) name in the deco app

2024-06-02 07:29:54 - last edited 2024-06-03 01:27:00

Model: Deco X60

Hardware Version:

Firmware Version: 1.5.3

A friend of me has setup a X60 deco system with 4 units in access point mode.

But the network (SSID) name he used has a "space" in the name.

This space is a problem because it prevents to add his solar system wifi dongle to this network name.

However currently, the app does not allow to change anything (name, password, etc)...the changes appears to be changed, but if I re-scan the SSID, the network name is not changed and after a re-login in the Deco app, the settings are set back to the original config

What is wrong here?

1 Reply

David-TP

2024-06-03 07:44:23

Posts: 12429

Helpful: 1715

Solutions: 1196

Stories: 9

Registered: 2020-04-14

Re:Can't change network (SSID) name in the deco app

2024-06-03 07:44:23

@Anjerlaan

Hi, Thank you very much for the feedback.

I think you could refer to the following suggestions:

1. Make sure the Deco APP is up-to-date. The latest Deco APP should be 3.7.55 for IOS/Android.

2. Enable the Guest Network and connect to the Guest Network to change the Main Network Wi-Fi settings.

3. If the same issue is repeated again, please refer to this link to set a different Deco as the main Deco:

How to replace the main Deco with another Deco

Wait for your reply and best regards.

▶Check What's Currently Going on With Deco ▶Deco Starts Supporting Changing Wireless Channels! Deco BE85_1.1.1 Supports WireGuard VPN,Channel Selection and Matter Deco BE65_V2_1.1.0 Supports WireGuard VPN, Channel Selection and More ▶Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience! Try to leave a Message if urgent help is required.

Can't change network (SSID) name in the deco app

Can't change network (SSID) name in the deco app

Information

Voters 0

Tags