No fluid from tank to mop
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.No fluid from tank to mop
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
So all was well with the RV30C Mop for about a week.
Then the fluid started to not be released when cleaning.
If I removed the mop whilst cleaning an reinstalled then it would work.
I cleaned the contacts.
Cleaned fluid chamber.
Reset the device.
Now it just does not work at all.
3 weeks old.
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Check the tips here if the Tapo robot vacuum is not dispensing water during the mopping process.
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Can you share the pictures of the contacts on both the water tank and the robot vacuum itself?
Please send the Mac address and SN number of your device to me via private message, we would like to look into this problem.
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@stxtmxn Please resend the picture in this post, as there haven't been any new replies besides mine.
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@stxtmxn the same thing has just happened to me... every is nice and clean and contacts are dry with no visual issues. Changing water and switched off and on but no water comes out in mopping mode or when I try spot clean with max water...
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Check the tips here if the Tapo robot vacuum is not dispensing water during the mopping process.
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@Wayne-TP thanks... just tried all of those steps and no difference I'm afraid.. all contacts look good
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In this case, I would highly recommend contacting the local TP-Link support for inspection and device maintenance service.
Tips: To save time and facilitate effective communication, it's recommended to inform customer service in advance about the troubleshooting steps you've already taken. You can also provide the link to the Recommended Solution in this post for their reference.
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@stxtmxn hi, did you have any luck with this. I got mine replaced due to the same issue ans the new one is doing it within a week :( it's a shame it's brilliant when it's working!!
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@Robotvac10 I did also get mine replaced. New one has been working great for about 6 months
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@Robotvac10 yeah got a replacement water tank in the end and that's fixed the issue so far... that was about a month ago and no issues so far!
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@stxtmxn my machine having same issue with you. 
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