Home

Forums

Stories

Knowledge Base

Smart Home Community > Kasa Smart Plugs > HS110 (EU) died do not power up

< Kasa Smart Plugs

HS110 (EU) died do not power up

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

HS110 (EU) died do not power up

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Leafnor

2020-10-18 11:32:29 - last edited 2020-10-20 08:47:51

Posts: 2

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2020-10-18

HS110 (EU) died do not power up

2020-10-18 11:32:29 - last edited 2020-10-20 08:47:51

Model: HS110

Hardware Version: V3

Firmware Version:

Got 10 HS110/100, working fine. However, today one of the HS 110 was no longer connected to the app. It is no longer turning on, that is, no light in the on/off switch, Tried several other outlets, that other HS110 respon and turns on from.

So, question is, is there any trick to get it back in life, or has it just become a dead electronic device with no more hope? (S/N 218C317004395)

1 Accepted Solution

Brook

2020-10-20 08:41:58 - last edited 2020-10-20 08:47:51

Posts: 466

Helpful: 245

Solutions: 133

Stories: 0

Registered: 2018-12-14

Re:HS110 (EU) died do not power up-Solution

2020-10-20 08:41:58 - last edited 2020-10-20 08:47:51

@Leafnor

Good day,

Thank you very much for your time and patience.

Sorry for the delay.

Have you tried to reset the HS110 by holding the system button for 10s to do a factory reset to see If that helped?

After reset, if still nothing happened, you might need to contact the shop retailer to ask for the warranty.

Thanks a lot.

Recommended Solution

2 Reply

Brook

2020-10-20 08:41:58 - last edited 2020-10-20 08:47:51

Posts: 466

Helpful: 245

Solutions: 133

Stories: 0

Registered: 2018-12-14

Re:HS110 (EU) died do not power up-Solution

2020-10-20 08:41:58 - last edited 2020-10-20 08:47:51

@Leafnor

Good day,

Thank you very much for your time and patience.

Sorry for the delay.

Have you tried to reset the HS110 by holding the system button for 10s to do a factory reset to see If that helped?

After reset, if still nothing happened, you might need to contact the shop retailer to ask for the warranty.

Thanks a lot.

HS110 (EU) died do not power up

HS110 (EU) died do not power up

Information

Voters 0

Tags