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deco m4 not blocking adult content

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deco m4 not blocking adult content

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deco m4 not blocking adult content
deco m4 not blocking adult content
2020-03-29 19:15:11 - last edited 2020-03-29 20:39:38
Model: Deco M4  
Hardware Version: V1
Firmware Version: 1.1.0

Hello, new deco user. i bought the deco m4 and have tried repeatedly to block adult content. i followed all the instructions and still it refuses to block adult content on all devices(2 device in total). it will block websites that i add, but i really dont want to find adult sites visited by young eyes and then block them. it should be done through the category. Is there something i am missing during setup? 

Thanks! 

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#1
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17 Reply
Re:deco m4 not blocking adult content
2020-03-30 02:45:40

@waynegr 

 

Hi, please try to clear the browser cache and enable the antivirus feature, then please access these websites and verify whether it can be blocked. 

 

You can add the domain name of the website into the blacklist manually to give it a go and you can show us a screenshot of the domain name you added manually.

 

Besides, please ensure that the firmware is up to date. 

 

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#2
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Re:deco m4 not blocking adult content
2020-03-30 10:06:42
hi, I have cleared the internet cache on my pc. As for antivirus, do you mean antivirus for my pc or somewhere within the deco app? I have not seen the antivirus section in the app. Pc antivirus is on. I checked the firmware and it reports its up to date. still no luck blocking adult content
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#3
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Re:deco m4 not blocking adult content
2020-03-30 11:00:53

@waynegr There is an Antivirus section in the app, its on the main screen alongside parental controls.

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Re:deco m4 not blocking adult content
2020-03-31 00:55:22 - last edited 2020-03-31 00:56:27

thanks. i just checked and there is no antivirus on the main screen or any other screen. with a more careful look at the deco app i can see a message. "this app may not be optimised for your device" could this be the reason why i cant find the antivirus? is there any other way to access the internal hardware?

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Re:deco m4 not blocking adult content
2020-03-31 00:55:24 - last edited 2020-03-31 00:57:04

thanks. i just checked and there is no antivirus on the main screen or any other screen. with a more careful look at the deco app i can see a message. "this app may not be optimised for your device" could this be the reason why i cant find the antivirus? is there any other way to access the internal hardware?

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#6
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Re:deco m4 not blocking adult content
2020-03-31 02:02:24

@waynegr  There is no AV feature on the M4 system. M5 and up. You're right about the weak content blocking. It's better to use a family friendly DNS service like Family Shield and manually change the DNS entries in the router. 

waynegr wrote

thanks. i just checked and there is no antivirus on the main screen or any other screen. with a more careful look at the deco app i can see a message. "this app may not be optimised for your device" could this be the reason why i cant find the antivirus? is there any other way to access the internal hardware?

 

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#7
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Re:deco m4 not blocking adult content
2020-03-31 19:46:22

@EchoDelta  Thanks,  tplink must be using the antivirus software to filter the adult content? still it should work as stated. This is something that really should be fixed!!

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#8
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Re:deco m4 not blocking adult content
2020-06-05 11:18:26

@Kevin_Z i also got no antivirus option eventhough i already using latest firmware. any conclusion?

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#9
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Re:deco m4 not blocking adult content
2020-11-30 21:03:19

@MrFai did you get anywhere with this? i have the same issue

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#10
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Re:deco m4 not blocking adult content
2020-12-06 21:41:36

@Djad What a waste, these are important unanswered questions

Djad wrote

@MrFai did you get anywhere with this? i have the same issue

 

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#11
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