5ghz band keeps failing
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I have set up my RE450 without any issues, positioned it correctly and started to use it
2.4ghz band works fine all of the time
5ghz band keeps dropping and existing connections get no data response
To get it back immediately, I have to reboot the RE450
If I wait for an indeterminate period of time, it seems to reactivate itself and allow connection
Baffling and really annoying
Any ideas, please?
Thank you
Harry
[edit - Just to clarify, the 5ghz band is available in my wifi network choice list but it will not connect to it from either my phone or my MacBook Pro as example devices]
[edit 2 - Just added some screenshots to show settings within the RE450 - The first one shows the available networks tplink_2.4g_1 & tplink_5g_1 and even though it is there and available, it has lost connection with tplink_5g_1]
OK - I have fixed this myself by trying configuration changes on main router
Firstly, I established that my main router was managing both 2.4 and 5 ghz bands automatically and, to do this, it was therefore broadcasting both bands as a single wifi network name
This meant that I was choosing the same network for each of the 2.4ghz and 5ghz bands when configuring the RE450 and expecting the main router to manage the traffic between them intelligently
I altered this so that it was broadcasting the separate bands as separate network names - This was a switch in my main router config [see screenshot attached]
Then, I reset the RE450 to factory settings and went through the quick setup again and chose the 2.4ghz main router network for the 2.4ghz band on Channel 1 and then chose the distinct 5ghz main router network for the 5ghz band on Channel 36
Having done that, I now seem to have reliable 2.4ghz and 5ghz bands and my 5ghz band has been stable and has not dropped for over 6 hours now - which is 5.5 hours longer than it used to stay up :-)
Hope that this solution helps someone to solve similar issues
Cheers
Harry
OK - I have fixed this myself by trying configuration changes on main router
Firstly, I established that my main router was managing both 2.4 and 5 ghz bands automatically and, to do this, it was therefore broadcasting both bands as a single wifi network name
This meant that I was choosing the same network for each of the 2.4ghz and 5ghz bands when configuring the RE450 and expecting the main router to manage the traffic between them intelligently
I altered this so that it was broadcasting the separate bands as separate network names - This was a switch in my main router config [see screenshot attached]
Then, I reset the RE450 to factory settings and went through the quick setup again and chose the 2.4ghz main router network for the 2.4ghz band on Channel 1 and then chose the distinct 5ghz main router network for the 5ghz band on Channel 36
Having done that, I now seem to have reliable 2.4ghz and 5ghz bands and my 5ghz band has been stable and has not dropped for over 6 hours now - which is 5.5 hours longer than it used to stay up :-)
Hope that this solution helps someone to solve similar issues
Cheers
Harry
