Can’t log in to the Deco app

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Can’t log in to the Deco app

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
34 Reply
Re:Can’t log in to the Deco app
2021-06-28 06:55:48

@Pomster10 

 

May I know the model of your Deco? Please give me the MAC address of the main Deco in your network, which is linked to your TP-Link account? You may send it to me via PM, thanks.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#56
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Re:Can’t log in to the Deco app
2021-06-28 11:34:54

@Kevin_Z 

 

Have sent you the MAC address and model.

Everything else works fine, connection to internet etc is all good.  Just can't access the app.

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#57
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Re:Can’t log in to the Deco app
2021-06-29 06:05:58

@Pomster10 

 

Hi, please check the PM that I sent to you and confirm if the MAC address is correct.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#58
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Re:Can’t log in to the Deco app
2021-08-26 07:24:10

@BoBest 
This post is good in regards of both knowledge as well as information.

 

 

 

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#59
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