How to remove old devices from DECO App
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We run a small business and have the guest network set up. The DECO App shows dozens of devices as "not connected". How do I clear this list to remove all the old devices that have connected and likely never will again?
Thanks.
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@baobab68 select device/tap settings/tap 3 dots/select Delete
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You may first have to block (blacklist) the device, before you can remove it.
1. Go to Overview > Devices (it may be in Offline Devices if you've unplugged it).
2. Hit the gear icon (settings) at top right.
3. Hit the three-dots (more) at top right.
4. If the option to delete is present, select Delete, then go to step 6. If not, select Blacklist.
5. Hit the three-dots (more) at top right again, select Delete.
6. There will be a prompt "Deleting this device will also delete related automations". Select Delete.
7. Done.
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Why isn't it possible to remove selected ones instead of going one by one?
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Good idea, we will keep record of this request, and will report to the related department for consideration.
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@loboent what if i have fifty devices i have to do one bye one . these got to be a better way
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@Mom14 some don't have the three dots.
I would like to completely purge the system, change the password and start again.
any advice re that?
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@Bristol71 In this way, a complete reset will be better.
@HirscH May I know why you want to delete all the offline devices? Too many invalid devices when configuring the address reservation and port forwarding?
Thank you very much.
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I had my network configured like 2 years ago.
In the household there are 7 people.
Some of the kids have girlfriend/boyfriend.
Add also friends to the calculation, and soon there are like 30-40 people.
*phones
*pads
*Playstations
*TV
*Laptops
*ETC
There are MANY devices that are no longer active in the network, and some of them will never be active again due to replacement.
I really think there should be a list where you can mark multiple devices and then click remove.
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