Tapo Robot Vacuum

Another new breakthrough in the Tapo smart product line! Keep your house neat and clean with the help of the robot vacuum. Free your hands and maintain a clean and tidy floor without strain.
Tapo Robot Vacuum

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Hi all, my robot vacuum has been overall working since I purchased 6 months ago however every after every 5 or so cleans when I go to set one up it forgets the entire map and gets completely lost then
Map
By Welpid · Latest post Yesterday by Wayne-TP
0Helpful
23Views
1Replies
After using the Tapo robot vacuum for some time, you might notice the map becomes inaccurate out of nowhere, for example, showing shifted zones, overlapping areas, or distorted layouts, which reduces
Map
0Helpful
59Views
0Replies
Hello Support, I thought the issue from the ticket https://community.tp-link.com/en/smart-home/forum/topic/720836 had been resolved, as it did not occur in January or February. However, it has recentl
MoppingMap
By NilsBoedeker · Latest post a week ago by Wayne-TP
0Helpful
149Views
6Replies
1. Map issues The map saved in my app is suddenly misaligned, resulting in the robot unable clean the zone/room/area properly. It even went to the wrong area. The charging station is also at the wrong
MapConfigurationTapo App Related
By slyrz7 · Latest post 2 weeks ago by slyrz7
1Helpful
1066Views
9Replies
RV20 Max Plus treating carpeted area as a no go zone and not cleaning here despite being added as a carpet in the room map
MapCleaning PerformanceCarpet CleaningNo-Go Zones
By JayGee1 · Latest post 3 weeks ago by Wayne-TP
0Helpful
104Views
1Replies
I've had the RV20 Max Plus since December 2024, which means it's been almost three months. For the first two months, it performed great in both vacuuming and mopping. However, over the past month, it
Maprv20
By ahmad2591988 · Latest post 3 weeks ago by Wayne-TP
0Helpful
495Views
9Replies
Hi, this is the second time I have experience this since I bought my Tapo RV30. Everything goes well. teh mapping is great it works really well but suddenly it reports that it can't find teh dock and
Map
By Luchi72 · Latest post 2025-03-02 21:48:58 by DylanHarro
4Helpful
2152Views
16Replies
Hi all, For some reason I cannot get it to mop the main bathroom. It is located upstairs, with the dock downstairs. I installed the mop cloth & mount, ensured it was all clean and it said it was conne
MoppingMap
By CaitlinA · Latest post 2025-02-06 07:41:56 by Wayne-TP
1Helpful
227Views
3Replies
It's important to be able to delete a map. We moved our docking station to another place (a new room which has been closed until now) and removed some furnitures. Now the robot cleaner rewrote the map
Map
By kadin · Latest post 2025-02-02 03:09:11 by Wayne-TP
0Helpful
145Views
1Replies
Hi, everyone I bought the Rv20 Mop about three weeks ago. Since then it has been cleaning every day without any problems using the same pattern and the same map. Since yesterday, it has been spinning
MapMopping
By nevesd5 · Latest post 2025-01-26 13:49:37 by Johnny-5
3Helpful
1553Views
11Replies