@Saurabh_S I've done this 3 times and it doesn't work.

But I can't log in to the update program.

I have this same problem, windows 10 Pro 64bits Ver. 2004. I used a virtual machine to test, but I can't access the application for windows. I live in Brazil, but I bought the device in the USA. Deco...

@TP-Link_Deco I'm using Windows 10 Pro Ver. 2004. The most interesting thing is that the failure happens in the login of the application, I'm using the same email and password that I use to enter the...

@FA44 I connected the cable directly to the Deco M9 Plus

@FA44 I'm trying to access the mentioned application but I can't access it, it just says that the password is not the same as the account. I changed the password on the phone application and tried...