@TP-Link Yes the internet is working ok. I have rebooted both devices and have also uninstalled and reinstalled the app and I still have the same problem.

@TP-Link The deco app version is 2.4.9 My phone operating system is android 10 and is Xiaomi redmi note 8T I have also tried it on my Samsung galaxy Tab A tablet and I am getting the same problem....

Anyone having issues with the deco app. I started it up tonight for the first time in a while and I have no settings available to change. When I go to the to network and hit the "more" button at the...

@TP-Link_Deco Yeah tried all of that but wouldn't connect. I had to enable the WiFi 2.4ghz on my bt smart hub and ensure that it was in wireless mode 3 (improves compatibility with wireless devices)...

@TP-Link_Deco I maybe didn't word it correctly but I have the 2.4ghz running on the guest network with a separate SSID and the 5ghz network running on a different SSID. it is possible in my Deco...

@richpriest the 2.4ghz is a separate network (ssid) from the 5ghz network. Surely I shouldn't have to disable this to allow connection ? Seriously considering getting rid of the decos as I have had...