@Kevin_Z maybe time to respond with a better solution? looks like your users are not so happy about your product at the moment.... me included...

@Kevin_Z can you give us a eta on when the fully functional firmware will be available? A web ui should be basic stuff,

@e3henri Catch 22 was not something i knew of had to google it but it really is exactly that! that is why today i decided to gave my retailer a call, they where more then happy to help me, for now...

@e3henri looks like we are experiencing the same problems https://community.tp-link.com/en/home/forum/topic/178170?page=3 the update tool you are talking about i did find it on this forum to but...

@Kevin_Z does this say anything to you? i searched on the internet for the same problem. nd read somewhere to try it with :30000 behind the ip seems that the web ui really is not functioning. maybe...

@Kevin_Z i treid al of the above already... looks like your web ui is just not functioning. with the android app i can connect to it, and pinging is also not a problem.