@WT9BIND Hello, the remote control never worked or was working before? Please check the version of your Kasa App and update it if there is any newer version. Hope it helps!

Hello, does the school WiFi require any web portal authentication? or any other limitations?

Hello, please try different wall sockets, if the plug cannot be powered on and no any lights still, I am afraid the plug is defective, please contact the seller or local TP-Link support to check the...

Hello, if the WiFi LED is always solid amber and even no response when factory reset, I am afraid the plug is defective now, please contact the retailer where you purchased it or contact the local...

Hello, does the scheduled event show up correctly under device name on the device list page? If so, please check the version of your Kasa App and update the App if there is any updated version. Hope...

Since some of the plugs are able to reconnect automatically after router support, please swap the locations of the plugs to see if the problem happens on the same plug or same location. Besides, you...