Hi, Chris. To make your laptop connected to the wireless network, you can change the wireless channel on the modem to avoid some wireless interference. See this link here:...

Hi, ropqdd. After you reset the modem, you can contact with your ISP provider to double check your username, password, VPI, VCI and connection type. And then login 192.168.1.1 to reconfigure the...

Hi, Louwin. Have you tried to login 192.168.1.1 by different web browsers? Or you can also try to login 192.168.1.1 on another computer.

Hi, arnabbiswas. Since you have a username and password and dial number "#777", have you put in these information on the 3G page(Network->3G)? If the problem still cannot be fixed, can you post the...

No, you needn't. I think it is due to the USB cable. Using a 50cm USB cable to connect the modem and the router, the USB cable consumes some power, which will result in insufficient power for the USB...

Hi. You may update the binfile for a try. Here is the download link: http://www.tp-link.com/en/support/3g/ And make sure that the parameters, such as APN, Dial No. etc, are set correctly on the...