RobautomatorLV1Online
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Forums/ Kasa Smart Plugs
2020-10-13 20:31:59
Re:HS300 Random power cycle
The new unit arrived today and I installed it a couple hours ago--just got a power cycle on the brand new unit already, followed by a power cycle one of the old units a few minutes later. Looks like...
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Forums/ Kasa Smart Plugs
2020-10-12 20:56:33
Re:HS300 Random power cycle
@Brook I have two units--bit the bullet and paid the $15 upcharge for basic product support for one of them already. Definitely going alternative routes for smart power strips in the future, after...
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Forums/ Kasa Smart Plugs
2020-10-06 18:55:57
Re:HS300 Random power cycle
The support team finally approved an RMA, but when I asked them about the details of sending a new unit before I send the old one back (since my setup is built around these units), the support staff...
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Forums/ Kasa Smart Plugs
2020-10-02 16:38:12
Re:HS300 Random power cycle
Uninstalling the iOS Kasa app seems to have had no effect--still getting random power cycles on both units, multiple times a day. Going to have to RMA, as it seems they have no interest in solving...
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Forums/ Kasa Smart Plugs
2020-10-01 05:55:10
Re:HS300 Random power cycle
Still getting power cycles after updating the iOS app to v2.26. Going to try uninstalling to see if that helps.
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Forums/ Kasa Smart Plugs
2020-09-30 22:18:37
Re:HS300 Random power cycle
@NomanA I've been using the iOS app primarily, v2.25, and just began the update to 2.26 a few moments before one of the plugs cycled again. I can see how the scenes bug might be connected to these...
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