hey, it is weird, seems that there is something wrong; you may contact tech support to confirm whether it is faulty and check the warranty....

Hi, do all the devices have the slow speed issue when they connected to the 5GHz? Try check the wireless link speed as below instruction: https://www.tp-link.com/en/support/faq/2265/ Meanwhile, what...

hey, visit http://tplinkwifi.net, and log in with your TP-Link ID or the password you set for the router. Go to Advanced > Network > IPTV/VLAN. Then you can enable IGMP snooping and IGMP proxy, after...

Hi, who is your internet service provider? Did you get WAN IP address when the wan led become red? Try to connect your computer to the fiber-based ISP directly at that point and test whether you can...

what kind of device you used to did the speed test? Please notice the wired link speed which will affect the actual speed. https://www.tp-link.com/en/support/faq/2265/ Meanwhile, try to connect your...