ajharvey wrote Looking at your traces here, I note that you are using Google DNS (8.8.8.8) to perform your recursive lookups. Whilst this kind of service can add performance, they (Google DNS,...

Hi Kevin, Thanks for your message. Turning off DHCP does not seem to be an option in our ISP's modem, so I am unable to try this. But I also don't think the problem lies in that area, as I will...

Kevin_Z wrote please do the tests as below: 1. Please nslookup netflix.com and show us the screenshots. 2. Please ping netflix.com and get the picture. 3. Please use traceroute command and show us...

Hi Ajharvey, thanks for your kind reply. Let me run through your main points. ajharvey wrote Have you got more than one device issuing DHCP addresses on your network?? You don’t normally want that,...

Hi all, We've installed the Deco P7 system in our home today, replacing two older routers. Everything works fine out of the box: Youtube, Twitch etc. But Netflix refuses to connect on phones, tablets...